Install Mend for Jira Cloud

Overview

You can install the Mend for Jira Cloud plugin via the Atlassian Marketplace app page:

Getting it done

Prerequisites before installing the Jira Cloud plugin

To configure the Jira Cloud integration, the following is required:

• Administrator permissions to your Jira Cloud instance.

• Organization administrator permissions in the Mend Platform for the relevant organization.

• For automated Jira issue creation: An “Issue” type policy created within your organization in the Mend Platform.

• For Jira Security Dashboard: The Jira Security feature must be enabled for the Jira projects you wish to integrate with the Mend for Jira Cloud plugin.

Installation steps for the Jira Cloud plugin

Step One: Grab your activation key from the Mend Platform

1. Log into your organization via the Mend Platform.
   Note: Make sure you are an organization administrator.

2. Navigate to the settings “cog” icon → Integrations:

   

3. Click on the Generate Activation Key button that appears to get your activation key for the Jira Cloud plugin:

   

4. Copy and save this value for the next step.

Step Two: Install the Mend Integration for Jira Cloud extension from Atlassian Marketplace

Note: Atlassian has introduced a new centralized administration portal for managing apps across Jira Cloud instances. This portal is available at admin.atlassian.com and will replace the legacy organization-level app configuration within Jira.

Going forward, Jira administrators should:

• Use admin.atlassian.com to install, manage, and configure all Jira Cloud apps.

• Ensure they have organization admin permissions to access this portal.

For more details, see Atlassian’s official announcement.

1. Sign into your Jira Cloud instance.

2. Navigate to the Jira Cloud plugin’s page on Atlassian Marketplace: Mend Integration for Jira Cloud.

3. Click on the “Get app” button:

   

4. A pop-up window appears, Click on the “Get it now” button to install the Mend for Jira Cloud plugin:

   

5. Once the plugin installs, another pop-up window will appear, declaring the installation success. Click on the “Get started” option to navigate to the activation page:

   

6. If you do not see this pop-up window, you can navigate to the activation page via Apps → Your Apps → Mend:

   

7. On the Activate Your Mend License page, add your activation key from Step One into the License Key section.

8. Select which Vulnerability Notification Preference you prefer:

   1. Create Issues: Using a pre-defined policy from your organization in the Mend Platform, automatically create Jira issues for findings that meet the conditions of the policy.

   2. Jira Security Dashboard (beta): Monitor your Jira projects with a centralized view of security issues and risks across your organization.

9. Click on Register to activate the Mend for Jira Cloud plugin:

Reference

Jira Cloud plugin service user

When you install and activate the Mend Jira Cloud plugin, a service user is automatically created within the integrated Mend organization with the name: issue_tracker_int_<MendOrganizationName>.

This service user is automatically added to the admins Group (with organization administrator permissions).

Note: The Jira Cloud plugin service user must remain within the admins Group with organization administrator permissions in order for the plugin to function properly.