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Configure Mend for Jira Cloud

Overview

The Mend Integration for Jira Cloud allows you to manage how security findings are reported and mapped between the Mend AppSec Platform and your Jira projects. You can onboard multiple Mend organizations and configure how issues are created across them, all from a single Jira Cloud integration. This provides a unified experience, eliminating the need to manage separate plugin instances for each organization.

Getting it done

Manage your Mend Organizations and Mappings

  1. After onboarding your Mend Organization(s), you’ll be navigated to the Organizations page where you can manage your connected Mend organizations and configure the mappings of each one.

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  1. Clicking on a connected organization opens a pop-up window with three configuration sections:

    1. Overview — Provides a summary of the connected Mend organization. It includes key integration details such as organization UUID, connection status, mode (e.g., Create Issue), timestamps for integration and updates, and the user who last modified the settings. This is your central reference for the integration status and setup metadata.

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    2. Mapping — Allows you to define how Mend applications and projects are linked to Jira Cloud projects. By default, all items map to a single Jira project, but you can add specific exceptions using the "Add Mapping" option. This ensures issues are created in the right context for each project or application. Click Save to activate the selected mappings.

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    3. Advanced Settings — Includes advanced configuration actions. Here, you can switch the integration mode (e.g., to Jira Security Dashboard), update the activation key to re-integrate with Mend, or remove the organization entirely from the Jira Cloud plugin.

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Note: Alternatively, you can click the three-dot menu (⋮) on the right side of the organization entry. This opens a contextual menu where you can access additional actions, such as editing the mappings, updating the activation key, or removing the organization.

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Onboard Mend Organizations

The Mend Integration for Jira Cloud supports connecting and managing multiple Mend organizations from a single Jira Cloud plugin. This provides a unified view and experience, enabling you to manage issue creation across various Mend organizations without switching between separate plugin instances.

Follow these steps to enable and configure the multi-org view within the Jira Cloud plugin:

  1. After installing the Mend Integration for Jira Cloud, as described here, you’ll see the following screen:

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  2. On the Add an Organization page, add your activation key from the installation step into the Mend Platform Activation Key section.

  3. Select which Vulnerability Notification Preference you prefer:

    1. Create Issues: Using a pre-defined workflow from your organization in the Mend Platform, automatically create Jira issues for findings that meet the conditions of the workflow, or create issues manually.

    2. Jira Security Dashboard (beta) - SCA Only: Monitor your Jira projects with a centralized view of security issues and risks across your organization.

  4. Assign your Default Jira Cloud Project to where the issues will be created (Relevant only to “create issues” mode).

  5. Click on Add Organization to activate the Mend for Jira Cloud plugin.

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