Retrieving Logs - Prioritize

When troubleshooting Prioritize related issues, the prioritize scan logs are required. By default, the prioritize notices log <Prioritize_notices_YYYYMMDDHHMMSS.log> is saved under the same location as the regular Unified Agent (UA) scan log (‘whitesource’ folder).

However, for issues that are required to be reviewed by R&D, you will need to generate the additional log by adding this argument in the command line:

-viaDebug true

The -viaDebug output will create a folder that includes the debug logging and data output around the components, vulnerabilities and effectiveness of the packages identified in your scan.

Log folder name: whitesource<numericString>

Log location:

Windows - C:\Users<userName>\AppData\Local\Temp\whitesource<numericString>

Unix - /tmp/whitesource<numericString>

Please make sure to supply the entire folder to Mend Support for review.

Change Prioritize log location

To change the log folder, you can specify the path with -Djava.io.tmpdir. The command should look like this:

java -Djava.io.tmpdir=/path/to/dir -jar wss-unified-agent.jar -c wss-unified-agent.config -appPath...