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Troubleshooting Mend Prioritize

Overview

Troubleshooting Mend Prioritize can be done via examining analysis exit codes given at the end of the Prioritize scan, and referring to the relevant logs when needed.

Examining Analysis Exit Codes

The analysis will commonly display the following EUA code upon successful completion:

[EUA000] Analysis completed successfully.

The Unified Agent returns a [-100] exit code if analysis reported an exit code other than [EUA000].

Depending on conditions encountered during analysis, alternative exit codes may be displayed at completion, as listed below:

Exit Code

Description

EUA010

A dependency filename was not found or is possibly corrupted

EUA020

A connectivity issue was encountered

EUA030

A system error was encountered

EUA145

The system path is missing an important reference

EUA160

An internal error was encountered

EUA170

A general error was encountered

EUA190

Analysis cannot locate a valid analysis target

EUA250

(JavaScript Only) [for proprietary code] Main file is either missing, invalid or empty in the proprietary code (JS).

EUA255

(JavaScript Only) [for open source component] Main file is either missing, invalid or empty in one of the modules (JS).

EUA260

Analysis encountered an invalid condition

EUA270

(Python Only) A syntax error in an analyzed file was encountered in the proprietary code.

EUA275

(Python Only) A syntax error in an analyzed file was encountered in a dependency module.

EUA280

Issues with missing details were encountered

EUA290

A vulnerable element language is different than its library language

  • [EUA255], [EUA275], [EUA280] and [EUA290] are categorized as INFORMATIONAL codes, and imply conditions encountered during analysis that do not adversely affect analysis results.

Mend Prioritize Logs

Details of EUA codes other than [EUA000] are placed in Prioritize log file, as follows:

  • Log file name: <Prioritize_notices_YYYYMMDDHHMMSS.log>

  • Log path: <Unified_Agent_Working_Directory>\mend\

  • Log content format: MODULE(1): Projectname_value, [EUAxxx(1)] code_related_text, [EUAxxx(2)] code_related_text,...,[EUAxxx(n)] code_related_text

    • The code_related_text includes dynamic detail, as applicable.

The details should additionally be displayed on screen below the summary report displayed at the end of analysis.

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